Shipping Policy

DOMESTIC DELIVERY

At OneSix, we aim to have your order packed and delivered as quickly and securely as possible.

All domestic orders are shipped using Australia Post and include tracking.

Standard Delivery

Standard delivery times vary depending on your location.

For customers in New South Wales, standard delivery will generally arrive within 2–5 business days after dispatch.*

Cost:
Standard Post: $6.95
Free standard shipping on orders over $100

Express Delivery

Express delivery is available for customers who require their order sooner.

Express delivery will generally arrive within 1–3 business days after dispatch.*

Cost:
Express Post: $11.95

*Delivery timeframes are estimates provided by Australia Post and are not guaranteed by OneSix.

INTERNATIONAL DELIVERY

OneSix primarily operates within Australia, however international shipping may be available upon request.

If you are located outside Australia and would like to place an order, please contact us at sales@onesixcf.com before purchasing so we can confirm available shipping options and costs for your location.

International delivery times will vary depending on the destination and selected shipping service.

Customers are responsible for any applicable customs duties, import taxes, tariffs or other charges imposed by their local authorities.

OneSix is not responsible for delays caused by customs processing or other international delivery requirements.

ORDER PROCESSING

We aim to dispatch in-stock orders within 1 business day of your order being placed.

Orders placed on weekends, public holidays or during particularly busy periods may be processed on the next available business day.

Orders containing pre-order products or products with separately stated processing times may take longer to dispatch.

Once your order has been dispatched, you will receive tracking information using the contact details provided with your order.

DELIVERY TIMES

Delivery estimates begin from the date your order is dispatched, not the date your order is placed.

Delivery times may vary depending on:

- your location;

- Australia Post service availability;

- weekends and public holidays;

- peak trading periods;

- weather or transport disruptions; and

- circumstances outside OneSix's reasonable control.

We cannot guarantee delivery by a particular date unless expressly agreed otherwise.

INCORRECT SHIPPING INFORMATION

Customers are responsible for ensuring that their delivery address and contact information are correct when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible at sales@onesixcf.com.

We will make reasonable efforts to update your details before dispatch, however changes cannot be guaranteed once an order has been processed or shipped.

Additional postage charges may apply where